Archive | November, 2010

Success Story: Australian Law Firm Reduces IT Infrastructure & Operating Costs by 46% With Open Text Fax Server

By Mark Howarth with Axient, an Open Text Partner based in Australia

We recently worked with an Australian-based international law firm, upgrading their enterprise fax environment to reduce IT infrastructure and operating costs by 46% based on previous financial year costs.

Initially, the law firm’s management thought that fax was dead and not widely used within the company. The law firm engaged with our team at Axient to implement a business analysis project to understand volume and usage of fax by line of business. To their surprise, fax was far from dead and remains an integral part of the overall business. Included in our analysis was the cost reduction and efficiency gain from a multi-function printer integration. To meet IT objectives of cost savings and simplicity, Axient implemented a solution that consolidated the existing environment of four physical, aged servers to one RightFax v9.4 Enterprise Suite virtual server, and SR140 Fax over IP with media gateways for PSTN connectivity.

The solution from Axient met the firms goals and provided them with a robust and reliable enterprise fax platform. In addition, the project is generating ROI in less than 6 months.

For more information about Axient, please feel free to contact me at mhowarth[at]axient.com.au or visit our website at http://www.axient.com.au/.

The Open Text Twitterectory

At Open Text Content World 2010, there was a big push to get our partners, and employees, turned on to social media. We invited Mike Whitmore and Brent Dance of Fresh Consulting to talk to the FDDG partners and show them how important social media is to us. And while Mike and Brent demonstrated how one can find people to follow, I realised that we didn’t have any sort of directory of Open Text Twitter Personas anywhere….at least, not that I know of.

What follows is a list of Open Text employees who are sharing the limelight with me on Twitter. Find the people you know and others you’d like to hear from. I have organized it alphabetically by first name, linked to their Twitter page, and included a brief description of their role and what group they are in. If you notice I have forgotten anyone, add a comment and I will update the page. I have included only public information from their Twitter or Web pages, but the advantage is that they are all listed in one place. To easily follow them all, just use a list under my name: http://twitter.com/#!/Technovangelist/otpeople

Again, if you have any comments, or you work for Open Text and I forgot to include you, leave a comment below.

UPDATE: May 10, 2012 – Checking everyone is still here

UPDATE: March 16, 2011 – Added Kim Dezen and Michael Melhem
UPDATE: February 9, 2011 – Added Alisha Lyndon
UPDATE: February 9, 2011 – Added Dylan McConnell, OTCC, Anders Adolfsson, Cindy Schaffer, David McKanna, Russell Davis
UPDATE: December 17, 2010 – Added Peter Gorman, Jeremy Schrack, Peter Jonker
UPDATE: December 6, 2010 – Added Joerg Thoss
UPDATE: December 4, 2010 – Added Jason Varmazis
UPDATE: December 3, 2010 – Added Lyle Bush and Bill Bernat
UPDATE: November 24, 2010 – Added Peter Steggall
UPDATE: November 23, 2010 – Added Jonathan Sze
UPDATE: November 22, 2010 – Added Cuneyt Uysal
UPDATE: November 19, 2010 – Added Lisa Probst
UPDATE: November 16, 2010 – Added Greg Settle and Matthew Hoare

 

Adam Doti – Vignette – UX Designer Developer

Adam Feder

Alisha Lyndon – Field Marketing Manager – UK

Alison Clarke – Product Marketing Manager for OT Case Management & Contract Management

Anders Adolfsson – Senior Solutions Architect – Social Media – Sweden

Andy Counts – Solution Consultant

Bill Bernat – Fax & Document Distribution Group – Bellevue, USA

Bob Tennant – Product Manager, Fax & Document Distribution Group – Bellevue, USA

Brad Bosley – Director, Enterprise Deployments & Architecture – Phoenix, USA

Chris Myers – Fax & Document Distribution Group – Gates Mills, USA

Chris Scott – Product Manager – London, UK

Cindy Schaffer – Fax & Document Distribution Group – Portland, USA

David Templeton – Software Architect

Deb Louison Lavoy – Director, Product Marketing – Washington DC

Doreen Eatough – Director, Marketing, Fax & Document Distribution Group – Seattle, USA

Dustin R - Fax & Document Distribution Group – Bellevue, USA

Dylan McConnell – Customer Care Team – Waterloo, Canada

Ed Middleton – Marlow, UK

Erik Schmidt – eDOCS – Product Marketing & Business Development Manager

Franz Pauthner

Ginny Bartosek – Marketing

Greg Settle – Business Development, Fax & Document Distribution Group – Portland, OR

Jaap-Jan Pepping – Regional Manager, Fax & Document Distribution Group – Netherlands

James Latham

James Storm – Livelink Product Manager

JDixon – Program Manager for Online Communities

Jody White – Portfolio Manager for Extended ECM for SAP Solutions

Joerg Thoss – Frankfurt, Germany

Jonathan Sze – Director, North America Solutions – Fax & Document Distribution Group – Bellevue, USA

Joshua Butcher – Senior Instructor, Fax & Document Distribution Group – Tucson, USA

Joyce Hostyn

Jurgen Dauk – Fax & Document Distribution Group – Hamburg, Germany

Kim Dezen – Senior Red Dot CMS Consultant – Melbourne, Australia

Kimberly Edwards – Product Marketing Manager for Collaborative Solutions, Social Business and Portal Solutions

Lisa Probst – Territory Sales Manager South Central US, Fax & Document Distribution Group

Lubor Ptacek – VP Product Marketing – Waterloo, Canada

Lyle Bush – Fax & Document Distribution Group – Bellevue, USA

Malia Sleight – Engagement Manager, Fax & Document Distribution Group

Marci Maddox

Marco Landry – Solutions Consultant 

Martin van Ginkel – Strategic Alliance Manager, Fax & Document Distribution Group – Netherlands

Masaru Tsukada – Regional Account Manager for Japan and Korea, Fax & Document Distribution Group – Tokyo, Japan

Matthew Brine – Vice President, Fax & Document Distribution Group – Bellevue, USA

Matthew Hoare – Sales Director EMEA, Fax & Document Distribution Group – London, UK

Matt Williams – International Trainer, Fax & Document Distribution Group – Amsterdam, Netherlands

Matthias Tausendpfund

Michael Melhem – Software Architect – Sydney, Australia

neowilson – Technical Marketing Manager

Owen Brandt – Strategic Alliance Manager, APJ – Sydney, Australia

Patrick Niehot – Solutions Consultant, Fax & Document Distribution Group – Netherlands

Peter Gorman – U.S. Public Relations and Social Media Strategist – Boston, USA

Peter Jonker – Trainer – Rotterdam, Netherlands

Peter Near – Director of Product Management – Ontario, Canada

Peter Steggall – ANZ Regional Business Manager, Fax & Document Distribution Group – Sydney, Australia

Roel Gillesen – Solution Consultant – Netherlands

Sam Trieu – Waterloo, Canada

Simon Wickes – Product Designer for Content Server

Stephanie Fazio – Public Relations – Toronto, Canada

Ted Parkinson – Senior Training Consultant – Kitchener, Canada

Todd Partridge – GM for eDOCS – Boston, USA

Tracy Caughell

Werner de Jong – Senior Solutions Architect

 

General Twitter Accounts

OpenText – Overall Open Text account

OpenText Customer Care Team

OpenText eDOCS

OpenText Fax Solutions

OpenText First Class

OTLearningServices

OpenText Exceed

OpenText France

OpenText Social Media

OpenText UK

RedDot CMS Blog

 

Open Text Becomes a Cisco Preferred Solution Developer for Fax Solutions

Doreen Eatough, Director, Marketing

Today we have announced that Open Text has achieved Preferred Solutions Developer Partner status with Cisco. This is the highest level of partnership within the Cisco Developer Network. Our commitment to and investment in innovative technology and industry-leading fax and secure document deliver solutions has earned us this honor and I am delighted to share this great news with you.

In conjunction with our elevated partner status, we have also successfully completed interoperability testing and certification of Open Text Fax Server, RightFax Edition with Cisco Unified Communications Manager 8.0X and CISCO Unity Connection 8. http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/index.html

Open Text Fax Server has long been a trusted Cisco fax solution, supporting Cisco clients in their Unified Messaging and Unified Communication requirements, including business continuity, virtualization and back-office application integrations.

To further enhance Cisco fax client needs, we are also introducing an Open Text Fax Server, RightFax Branch Office solution for Cisco’s Unified Computing System (UCS) Express. This combined offering addresses the requirements for an organization’s branch offices to operate independently, reduce costs and footprint while at the same time adhering to security and compliance requirements set by headquarters. Watch the video.

For additional information please visit our Website or click on any of the following links.