How to Find A Fax Using An Old Keystroke In A New Way

Have you ever tried to use the keystroke, Control-F10 in FaxUtil. If you have, you might have wondered why such a useless keyboard shortcut was added to the product. I wondered that myself for the first 5 years I worked here. But then I stumbled on to a variant of the normal command. It all happened about a year ago.

I was teaching a three day RightFax Admin class and mentioned the keystroke, kind of as a side note. But I was shocked when it looked different than what I was used to. I think I was on a different service pack than usual, so I attributed it to that at first. But then one of my students said his looked the way I was used to and we were both on the same version. That student’s name was Fritz and he noticed that he sorted his list of faxes based on Date and I sorted them based on phone number. It was amazing.

I tried changing the sort order and with each Ctrl F10, I got a different view. Very cool. That night I decided to make a video documenting what I found. I set up a tripod in my kitchen and recorded my monologue. And then I sat on it….for 9 months. I’m not sure what happened, but I stumbled on the video last weekend. A little clean up and it was ready to publish. And here, at long last, is my Ctrl F10 video.

Let me know what you think. Did you know CTRL F10 did this? Was I the only one in the dark? Share it with me in the comments.

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About Matthew Williams

I am the Senior International Instructor for FDDG, based out of Amsterdam in the Netherlands. I post about all things Fax and Alchemy. I also post a lot of videos and you can find me on twitter at technovangelist. Also check out my About.me page.

4 Responses to “How to Find A Fax Using An Old Keystroke In A New Way”

  1. I’ll be damned! Almost two decades with this product and I’ve never seen that variation of CTRL+F10 before.

    It’s almost like an Easter Egg.

    Neat find.

  2. Whew, there had been no comments for a while…was getting worried the system was broken.

    Glad you found the video useful. If there are any other videos you would find useful, let me know.

  3. Jaap-Jan Pepping September 9, 2011 at 7:04 am

    I am ok with that!

    This better than a Easter Egg. It actually is a request I had received in the past from several *Audit/compliant customers. and always had to point them to the crystal reports and make a own report for this.

    So yes I like the feature, and yes I like the kitchen also.

  4. Great video, Matt. Would like to see more of these How-to videos.