OpenText Fax & Document Distribution Group

Over the weekend I posted a new video to our FaxDocs.tv website. I intended it to be something only future students would be interested in, but in the last couple of days I have heard from a few others that it is a great idea. In fact, they asked for a few more on different topics in the same general format. Topics like Shared Services, Dialing rules and others are now in the pipeline for a future release.

If you use or implement RightFax and want a better idea of how the modules fit together, check out the video. This is the type of thing we cover in the RightFax course, so if you would like to learn more about info like this, join us in an upcoming class. You can find out more at the FaxSolutions Learning Services page.

If you have any ideas for future Notebook Diagram videos, be sure to share them with me either here in the blog comments, or via Twitter where I go by the name Technovangelist

As many of our customers know, Alchemy is an incredibly useful tool for departments and small- to medium-sized businesses to manage their documents. One of the most difficult challenges though, is getting the documents to the right place in Alchemy and indexing them with the most relevant metadata. One of the guys in our Dutch office realized this and worked with a developer on the Services team to come up with a solution to solve the issue. Jaap Jan’s idea, combined with Eric’s skills resulted in one of their most successful collaborations.

Fast forward a year or two and now that solution is being offered as a core product: The Alchemy Productivity Suite v9.0. Its still a little ways out but it’s exciting that we are allowed to talk about it publicly. One of the first ways you can learn about it is a video I created that covers the basics. I hope to release a few more Alchemy videos in the coming weeks and months.

There are a bunch of other changes slated for the Alchemy 9.0 release and as we get closer to that point, more of those details will start to trickle out and I’ll talk about it here. If you have any comments about Alchemy, comments about this video, or suggestions for future videos, share them with me here or contact me on Twitter where I go by the name Technovangelist.

Also, be sure to check out all of our videos on our new video channels site: http://faxdocs.tv

With the desire for the highest quality of patient care in the forefront, healthcare organizations, like yours, are facing many challenges when it comes to secure document delivery and storage. We’ve realized regardless of your size, organizations are looking to technology to reduce cost, safeguard information, maintain the ever-changing regulatory requirements and improve internal workflow processes.

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One of my goals each year for the last few years has been to create videos about our products. I really enjoy doing this, but it’s not always clear how our customers consume those videos. We can’t see if they like the video, or drop off after a few minutes. We can’t really control what our YouTube presence looks like or how to organize the videos beyond a certain level. And we have plenty of customers who just cannot see the videos at all, either because the corporate firewall blocks it or because they live in a country that forbids access to YouTube.

So we decided to come up with another solution that solves those problems. FaxDocs.tv is that new solution. It is a single site you can go to and watch all of the latest videos from our group. You can easily find all of the videos relating to each of our main product areas, as well as those targeting different audiences. We will create special pages as needed with pre-programmed playlists for topics like RightFax Fundamentals, etc.

At first (and for the foreseeable future) we will be cross-posting on YouTube and on FaxDocs.tv, but we expect most people will choose to view the videos on FaxDocs.

I hope you like the new FaxDocs.tv website. If you have any comments or suggestions on how to improve the site, share them with us here on the blog.